Terms of Service

Last updated: April 1, 2026

1. Agreement

By creating an account or using Boswell ("the Service"), you agree to these Terms of Service. Boswell is operated by Steve Krontz ("we," "us") based in Atlanta, Georgia. If you do not agree, do not use the Service.

2. The Service

Boswell is a persistent memory and continuity infrastructure layer for AI systems. It stores structured memories, decisions, and context on behalf of users and their AI agents. The Service is accessed via MCP tools, API, and web interfaces.

3. Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your credentials and for all activity under your account. Notify us immediately if you suspect unauthorized access.

4. Plans and Billing

Free tier: Limited usage, no payment required. We may adjust free tier limits at any time.
Paid plans: Billed monthly or annually via Stripe. Prices are listed on our website and may change with 30 days' notice.
Cancellation: Cancel anytime from your account settings. Access continues through the end of your billing period. No refunds for partial periods.
Overages: Free tier usage stops at the limit — no surprise charges.

5. Your Data

You own your data. We store memories, commits, and configuration you create through the Service. We do not sell your data or use it to train AI models. See our Privacy Policy for details on data handling.

6. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose
Attempt to gain unauthorized access to other users' data
Interfere with or disrupt the Service infrastructure
Reverse-engineer the Service beyond what is permitted by law
Resell access without written permission

7. Availability

We strive for high availability but do not guarantee uninterrupted service. We may perform maintenance with reasonable notice. Enterprise plans include SLA guarantees as specified in separate agreements.

8. Termination

We may suspend or terminate accounts that violate these terms. You may delete your account at any time. Upon termination, we will delete your data within 30 days unless legally required to retain it.

9. Limitation of Liability

To the maximum extent permitted by law, Boswell is provided "as is." We are not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount you paid us in the 12 months preceding the claim.

10. Changes

We may update these terms. Material changes will be communicated via email or in-app notice at least 30 days before taking effect. Continued use after changes constitutes acceptance.

11. Governing Law

These terms are governed by the laws of the State of Georgia, United States. Disputes will be resolved in the courts of Fulton County, Georgia.

12. Contact

Questions about these terms? Email legal@askboswell.com.